Terms and Conditions

Effective January 1, 2026

A&D West Covina Concrete Construction, westcovinaconcrete.com, hi@westcovinaconcrete.com

Agreeing to these terms

These terms cover your use of the A&D West Covina Concrete Construction website and any concrete work you hire us to do. By using this site, asking us for an estimate or booking a job, you agree to them, so please don't use the site or book work with us if you don't.

In these terms, "we," "us" and "our" mean A&D West Covina Concrete Construction, and "you" means the person using the site or hiring us. If your signed estimate or contract says something different from these terms, the signed document controls for that job.

What we do

We're a concrete contractor based in West Covina, CA, and we work in West Covina and the cities around it. Our work includes driveways, patios, sidewalks, steps, garage floors, pool decks, stamped and decorative concrete, retaining walls, slabs, footings, foundations, concrete cutting and other flatwork, which is the flat, ground-level concrete around a house.

The service descriptions on this site, including our home page, are general. The exact work, materials and finish for your job are the ones written in your estimate or contract.

Estimates and pricing

Estimates are free, done at your property and obligation-free. An estimate is our price for the work we can see and measure that day, and it depends on the size of the area, how thick the slab needs to be, how much old concrete has to come out, the subgrade, which is the soil and base the slab sits on, how easy it is to get trucks and equipment in, and the finish you pick.

Some conditions only show up once the old concrete is out or we start digging, like soft or wet soil, tree roots, old footings or buried pipes. If we find something that changes the work or the price, we'll stop, show you and put the change in writing, and we won't do extra paid work until you approve it.

Prices mentioned on this site, in ads or in conversation aren't offers. Your price is the one in your signed estimate or contract, and if an estimate lists how long it's good for, material and labor costs may have changed after that and we may need to update it.

Scheduling, weather and cancellation

We put your job on the schedule once you've accepted the estimate. Dates are our best plan rather than a promise, because concrete work depends on the weather, the ground, the concrete supplier's trucks and any inspections your job needs.

We won't pour in rain or in conditions that would weaken the slab, and in hot weather we may move a pour to cooler hours, because a slab that dries too fast in midday heat can end up with a weak, dusty top. If we have to change your date, we'll tell you as soon as we know and set a new one with you.

You can cancel or reschedule by calling (626) 412-8532 or through our contact page, and the more notice you give us, the better. If you cancel after we've ordered materials or concrete, or after work has started, you agree to pay for the materials ordered and the work done up to that point, and any cancellation rights California law gives you still apply.

Payment terms

Any deposit, progress payments and when the balance is due are set out in your estimate or contract, along with the payment methods we accept. We'll give you a receipt for every payment.

If a payment is late, we may pause work until it's made, and we keep any rights California law gives contractors to secure payment for work and materials on a property.

What we ask of you

Please give us clear access to the work area, let us know about sprinkler lines, private gas or electric lines and anything else buried on your property that the utility companies don't mark, and keep cars, pets and kids out of the work area while we're there.

New concrete needs curing time, the wait while it hardens and gains strength, before it can take weight. We'll tell you when it's safe to walk on and when it's safe to drive on, and damage from using the slab before then isn't covered.

Warranty and what it doesn't cover

We stand behind our workmanship, and any written warranty for your job, with its terms and length, is the one in your contract. Your satisfaction matters to us, so if something doesn't look right, call us and we'll come take a look.

Concrete can crack, and no honest contractor can promise a slab never will. We cut control joints, shallow grooves that give the slab a planned place to crack, so cracks are more likely to run where we chose rather than across the middle.

Unless your contract says otherwise, our warranty doesn't cover hairline or shrinkage cracks, normal color and texture differences, settling from soil movement or tree roots, damage from changes in drainage or grading after we leave, loads heavier than the slab was built for, or work done by others.

Information on this website is general and provided as is. Apart from the written warranty in your contract, and to the extent California law allows, we make no other warranties, express or implied.

Limits on our liability

We're fully licensed and insured, and we're careful around your house, but concrete trucks and heavy equipment can mark a lawn, a curb or existing concrete on the way in. We'll talk through access with you before the job starts, and your contract may cover how that's handled.

To the extent the law allows, we aren't responsible for indirect or consequential losses, such as lost use of your property or lost income, and our total liability for any claim about a job is limited to the amount you paid us for that job. Nothing in these terms limits any liability that California law doesn't allow us to limit.

Settling a disagreement

If something's wrong, call us first at (626) 412-8532 so we can come out and look, because most problems get fixed faster that way. If that doesn't settle it, send us a written description of the problem through our contact page, and we'll both try in good faith to work it out within 30 days.

If we still can't agree, either of us may suggest mediation with a neutral third party before going to court, and each of us pays our own share of it unless we agree otherwise.

Which law applies

These terms and any work we do are governed by the laws of the State of California. Any court case about them will be handled in the state courts in Los Angeles County, unless the law requires a different court.

Using this website

The words, photos and design on this site belong to A&D West Covina Concrete Construction, so please don't copy them for commercial use without asking us. Any links to other websites are there for convenience, and we aren't responsible for what those sites say or do.

Changes to these terms

We may update these terms from time to time and post the new version on this page. The version in place when you sign your contract applies to that job, and the current version applies to your use of the site.

Questions about these terms

Call us at (626) 412-8532, Monday through Friday from 7 AM to 11 PM and Saturday and Sunday from 8 AM to 10 PM, or send a message through our contact page, and expect a reply within 1 business day. To learn more about our crew and how we work, visit our About page.